Terms & Conditions

Last Updated: 26 August 2026

Welcome to Avvago.in (“Avvago”, “we”, “us”, or “our”). These Terms & Conditions govern your access to and use of the Avvago website, services, travel arrangements, visa assistance and related services.

By accessing our website or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. About Avvago

Avvago is a travel service provider based in Mumbai, India, offering travel planning and related services for domestic and international destinations.

Our services may include:

Domestic and international tour packages
Customized travel itineraries
Travel planning and consultation
Hotel and accommodation arrangements
Transportation and transfers
Visa assistance and documentation support
Travel-related activities and experiences
Other travel services agreed between Avvago and the customer

The exact services included in a booking will depend on the package, quotation, itinerary or service confirmation provided to the customer.

2. Use of Our Website

You agree to use the Avvago website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities.
Provide false, misleading or inaccurate information.
Attempt to gain unauthorized access to our website, systems or accounts.
Copy, reproduce, modify or distribute website content without permission.
Interfere with the security or operation of the website.
Use automated systems to collect or misuse information from the website.

We reserve the right to restrict or terminate access to the website if we reasonably believe that these Terms & Conditions have been violated.

3. Travel Enquiries and Bookings

Submitting an enquiry through our website does not automatically constitute a confirmed booking.

A booking becomes confirmed only after the relevant services, pricing, availability and payment requirements have been communicated and accepted by the customer and any required payment has been received.

The final booking details may include:

Destination
Travel dates
Number of travellers
Accommodation
Transportation
Activities
Visa services
Inclusions and exclusions
Applicable taxes and charges
Payment schedule
Cancellation and refund conditions

Customers are responsible for reviewing their booking details carefully before making payment or confirming travel arrangements.

4. Pricing and Payment

Prices displayed on the website or communicated during an enquiry may be subject to change until a booking is confirmed.

Travel prices can vary due to factors including availability, seasonality, supplier pricing, taxes, exchange-rate fluctuations, government charges and other circumstances outside our control.

The final price applicable to your booking will be the price communicated and confirmed by Avvago at the time of booking.

Where applicable, taxes, government fees, visa fees, airline charges, cancellation charges or other third-party charges may be additional unless specifically included in the confirmed quotation.

5. Visa Assistance

Avvago may provide assistance with visa applications, documentation, appointment coordination, document checking and application-related support.

The final decision regarding the issuance, refusal, delay, validity and conditions of a visa is made solely by the relevant embassy, consulate, immigration authority or government department.

Avvago is not responsible for:

Visa refusal
Visa delays
Changes in visa rules
Additional documents requested by authorities
Immigration decisions
Incomplete or incorrect information supplied by the applicant
Actions or decisions of embassies, consulates or government authorities

Customers are responsible for providing genuine, accurate and complete documents and information required for their application.

Visa fees and government charges may be non-refundable where the relevant authority does not provide a refund.

6. Passports and Documents

Customers are responsible for ensuring that their passports and travel documents are valid and meet the requirements of the destination country.

This may include requirements relating to:

Passport validity
Blank passport pages
Visas
Travel insurance
Vaccination or health requirements
Immigration documentation
Entry permits
Return or onward travel requirements

Avvago may assist customers with information and documentation but cannot guarantee admission into any country.

Final entry decisions are made by the relevant immigration or border authorities.

7. Third-Party Service Providers

Some services arranged by Avvago may be provided by independent third parties, including hotels, airlines, transport providers, tour operators, guides, activity providers and visa/immigration authorities.

Third-party services are subject to the terms and conditions of the relevant provider.

Avvago will make reasonable efforts to coordinate the services included in a confirmed booking but cannot be held responsible for circumstances caused directly by an independent third-party provider, except where applicable law provides otherwise.

8. Changes to Travel Arrangements

Travel arrangements may sometimes need to be changed due to circumstances including:

Weather conditions
Natural disasters
Government restrictions
Flight or transportation changes
Strikes
Operational issues
Political or security situations
Changes made by hotels or other suppliers
Other circumstances beyond our reasonable control

Where reasonably possible, Avvago will communicate material changes to the customer and may assist with available alternatives.

Additional costs arising from changes may apply depending on the circumstances and the terms of the relevant suppliers.

9. Customer Responsibilities

Customers agree to:

Provide accurate personal and travel information.
Provide authentic and valid documents.
Make payments within the agreed timeframes.
Follow applicable immigration, airline, hotel and destination-country rules.
Check travel documents before departure.
Inform Avvago promptly of any changes to their travel requirements.
Follow the terms and conditions of third-party service providers.

Avvago shall not be responsible for problems caused by inaccurate, incomplete or outdated information supplied by the customer.

10. Cancellation and Refunds

Cancellation and refund conditions vary depending on the services booked and the terms imposed by the relevant suppliers.

Any cancellation charges, non-refundable amounts or refund conditions applicable to a booking will be communicated to the customer where applicable.

Some services may be non-refundable, including certain:

Visa and government fees
Airline tickets
Hotel bookings
Transportation bookings
Activity bookings
Promotional or special-rate bookings

Where a refund is approved, processing time may depend on the relevant payment provider or third-party supplier.

11. Force Majeure

Avvago shall not be liable for failure or delay in providing services caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, pandemics, epidemics, war, terrorism, civil unrest, government restrictions, strikes, transportation disruptions, extreme weather, technical failures or other unforeseen events.

12. Website Content

We make reasonable efforts to keep information on our website accurate and up to date. However, travel information, prices, availability, destination requirements and other details may change.

We do not guarantee that all website content will always be complete, accurate, current or error-free.

Images displayed on the website are intended for illustrative purposes unless otherwise stated.

13. Intellectual Property

Unless otherwise stated, the content on Avvago.in, including text, logos, graphics, photographs, design elements, branding and other materials, belongs to Avvago or is used with appropriate permission.

You may not reproduce, modify, distribute, publish, sell or commercially exploit our content without prior written permission.

14. Links to Third-Party Websites

Our website may contain links or references to third-party websites and services.

These websites are operated independently of Avvago. We are not responsible for the content, security, privacy practices or availability of third-party websites.

You should review the terms and privacy policies of third-party websites before using them.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Avvago shall not be liable for indirect, incidental, special or consequential losses arising from the use of our website or travel services.

Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

16. Privacy

Personal information provided to Avvago is handled in accordance with our Privacy Policy.

By using our services, you acknowledge that your information may need to be processed and shared with relevant service providers where necessary to provide the services you have requested and as otherwise permitted by applicable law.

17. Changes to These Terms

Avvago may update these Terms & Conditions from time to time to reflect changes to our services, business practices, legal requirements or website functionality.

The updated version will be published on this page with the revised “Last Updated” date.

18. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Subject to applicable law, disputes arising from or relating to these Terms & Conditions or our services shall be subject to the jurisdiction of the competent courts in Mumbai, Maharashtra, India.

19. Contact Us

If you have questions regarding these Terms & Conditions, bookings or our services, you can contact us at:

Avvago

Email: team@avvago.in
Phone: +91 9867869968
Address: 205, Furniturewala Residency, Cross Pakhadi Road, Mumbai, India

Website: https://avvago.in/

By using Avvago.in or engaging our services, you acknowledge that you have read and understood these Terms & Conditions.